If you need technical support, use the following contact information.
Victaulic Technical Support https://www.victaulic.com 610-559-3502
Viking Technical Support email techsvcs@vikingcorp.com 1-877-384-5464
Tyco Technical Support email: TechServ@jci.com 1-800-381-9312
General Air Products Tech Support email https://www.generalairproducts.com/contact-us-fire-protection-industrial-equipment/ 1-800-345-8207